Firmware Upgrade Procedure * Download Firmware from our Web site. * Place the file on either a USB memory stick or in a shared folder on your PC that you know can be accessed via the Beyonwiz. * If you are using a USB Memory stick, plug it into a USB port on the Beyonwiz. * Press SETUP on your Remote Control and then use the right arrow to scroll to System and press OK. * Scroll down to Firmware Upgrade and press OK. * Select USB or Network and locate the firmware. * Highlight the Firmware and press OK and follow the prompts to update your firmware. * On the completion of the firmware upgrade you must reset to factory settings and then rescan services and setup your Beyonwiz. * To Reset scroll down to Initialize in the System Menu and select Factory Setting. * If you lose picture after the Factory Reset use the TV-Out button on your Remote Control to select the correct video output setting. * It is also recommended that once you have viewed or transferred your recordings from the Internal HDD to reformat the HDD, via the System menu under HDD. If you have any problems during the upgrade procedure or resetting your Beyonwiz please call 1300 889 803 for assistance.